BrandWizard identifies the tone of reviews (positive, neutral, negative) and allows you to track the change in the mood of your customers by source, region and location
BrandWizard finds popular words in your reviews and allows you to analyze trends using a system of tags, phrases, topics and professional concordance analysis
BrandWizard allows you to do a detailed competitor analysis by reviews and rating, so you can identify your strengths and weaknesses of your competitors. The service also allows you to analyze the reputation of your partners (franchisees, dealers)
BrandWizard monitors your employees work on the number of processed reviews, the speed of response, the number of complaints left, so that you can improve the efficiency of working with reviews