Privacy Notice (EN)

Controller; Purpose of processing; Categories of data; Legal basis; Legitimate interest (if applicable); Retention period

Our client; Registration and subsequent authorization in a personal account, editing information in the personal account; Brandwizard User ID<br /> Company name<br /> Date and time Device<br /> E-mail<br /> IP-address<br /> Job title<br /> List of clients<br /> Name<br /> Phone number<br /> Place of residence; N/A; N/A; Contract period Our client; To personalize information in the personal account; Brandwizard User ID<br /> Date and time<br /> Device<br /> E-mail<br /> IP-address<br /> Name<br /> Phone number; N/A; N/A; Contract period Our client; Feedback scraping; Nickname [name e-mail]<br /> Photo as feedback<br /> Rating<br />Text of the feedback; N/A; N/A; Contract period Our client; To provide clients with the ability to respond to feedback and manage their accounts in social media; Date and time of the post<br /> Social network profile<br /> Text of the feedback; N/A; N/A; Contract period Our client; To encourage to leave a feedback about the products / services provided by the client (QR-code); Name <br />Phone number<br />Technical information on QR-code scanning <br />Text of the feedback; N/A; N/A; Contract period Our client; Preparing reports for our clients; Company name<br />E-mail <br />Name; N/A; N/A; Contract period Our client; First line customer support; Brandwizard User ID<br />E-mail<br />Logs<br />Name<br />Phone number<br />Screenshots; N/A; N/A; Contract period Our client; Technical support; Brandwizard User ID<br />E-mail<br />Logs<br />Name<br />Phone number<br />Screenshots; N/A; N/A; Contract period Brandwizard; To communicate with the potential client to conclude a contract; Company name<br />E-mail<br />Name<br />Phone number; Contract; N/A; Contract period and 3 years after the contract termination to pass audits Brandwizard; Communicating with current clients via e-mail, messengers or calls; Call record<br />Communication content<br />Company name<br />E-mail<br />Messenger username<br />Name<br />Phone number; Contract; N/A; Contract period and 3 years after the contract termination to pass audits Brandwizard; Billing; Company name<br />E-mail<br />Name; Legal obligation; N/A; Contract period and 6 years from the end of the calendar year in which the last transaction took place Brandwizard; Prolonging contracts and offering new services; All data from CRM<br />Communication content<br />Company name<br />E-mail<br />Name<br />Phone number<br />Purchase history; Contract; N/A; Contract period and 3 years after the contract termination to pass audits Brandwizard; Maintaining a client profile in CRM, saving the history of communication; Call record<br />Communication content<br />Company name<br />Date and time<br />E-mail<br />Name<br />Phone number; Legitimate interest; Legitimate interest to sustain relations with potential and existing clients, to control deals; 5 years Brandwizard; Secondary communication with leads who are considering/rejected; Company name<br />E-mail<br />Name<br />Phone number; Legitimate interest; To develop and grow our business; 3 years Brandwizard; To compose a data base of potential customers for contextual and targeted advertising; E-mail; Legitimate interest; To develop and grow our business; 5 years Brandwizard; Contextual advertising; Cookies<br />Device<br />IP-address; Legitimate interest; To develop and grow our business; 1 year Brandwizard; Targeted advertising for potential customers via Facebook; E-mail<br />Interests and preferences; Legitimate interest; To develop and grow our business; 1 year Brandwizard; Targeted advertising via interests, key words, etc. via Google (incl. remarketing); Interests and preferences; Legitimate interest; To develop and grow our business; 1 year Brandwizard; Targeted advertising via interests via LinkedIn; Interests and preferences; Legitimate interest; To develop and grow our business; 1 year Brandwizard; Direct marketing: finding potential customers to promote them our services (via web scrapping services); Company name<br />E-mail<br />Name<br />Phone number<br />Position<br />Social network profile; Legitimate interest; To develop and grow our business; 3 years Brandwizard; Sending email newsletters about our new services and features; Company name<br />E-mail<br />Name; Legitimate interest; To develop and grow our business; until a data subject expresses an opt-out Brandwizard; To restore data in case of damage or destruction; All data; Legitimate interest; To develop and grow our business; 7 days Brandwizard; To analyze the behaviour of potential customers and to improve work of the website; Cookies; Consent; N/A; Depends on the particular cookie (see cookie policy) Brandwizard; Direct marketing: to offer free marketing report, make a proposal; E-mail<br />Name<br />Phone number; Legitimate interest; To maintain a relationship with persons who expressed a clear interest in one of our products or services; 1 year after the initial inquiry Brandwizard; Logging actions in the service; Action<br />Brandwizard User ID<br />Date and time; Legitimate interest; To maintain security of the service, to investigate incidents; Contract period