See BrandWizard in action
Learn how BrandWizard supports local visibility, consistency, and customer trust
See how businesses manage listings, reviews, and content across locations
Walk through the BrandWizard platform and its core feature
See how your brand appears locally!
Get a demo ✨
100+ multi-location businesses stand out in local search with us
Reviews don’t scale — your process has to
When you manage dozens of locations, reviews turn into a daily operational task:
- Reviews come in across locations at all hours
- Response time slips during weekends, holidays, and peak periods
- Replies get inconsistent from one place to another
- Too much time goes into repetitive “Thanks!” replies
Automate the repetitive. Keep humans for what matters.
Auto-replies are best for:
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Rating-only reviews (no text)
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Short reviews with little context
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Repeating scenarios that don’t require investigation
How it works
1. Create your response templates
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Create positive and negative templates, and organize them into groups
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Customize the wording to match your brand voice
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Insert dynamic fields like the reviewer name (for example, {% username %})
2. Set up an auto-reply rules
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Location: choose the companies
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Rating: target specific star ratings
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Review type: apply rules to reviews with text or without text
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Timing: limit auto-replies by days of the week, date ranges, and timezone
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Template selection: pick one or more templates
2. Set up an auto-reply rules
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Location: choose the companies
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Rating: target specific star ratings
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Review type: apply rules to reviews with text or without text
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Timing: limit auto-replies by days of the week, date ranges, and timezone
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Template selection: pick one or more templates
3. Enable the rule and select the sending method
Ready to reply faster, stay on-brand, and save your team’s time?
Book a demo
What BrandWizard auto-replies help you achieve
- Save team timeReduce time spent on repetitive review replies across locations
- Reply promptlyKeep response speed stable even when your team is busy
- Keep a consistent brand voiceMake sure every location sounds like one brand — not dozens of different people
- Support local performanceActive listings and timely replies can support trust and engagement in local search
Built for multi-location marketing teams
Auto-replies work best when you:
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Manage many locations and want one consistent voice
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Want a scalable system: rules + templates, not manual work
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Need faster replies without increasing headcount
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Want consistent response quality across locations, including weekends and peak periods
Meet our clients
RETAIL • 61 LOCATIONS
Head partnered with BrandWizard to unify its listings across major platforms, improve customer engagement, and build a more trustworthy local footprint.
HEALTHCARE • 59 LOCATIONS
Synevo partnered with BrandWizard to verify and optimize its Google Business Profiles, bring consistency across locations, and build a structured approach to reviews and local SEO.
HORECA • 25 LOCATIONS
Hornitos partnered with BrandWizard to optimize and verify its listings, build a more efficient review workflow, and create a consistent local presence across platforms.
Explore BrandWizard tools
Monthly analytical report on the status of your company's online presence
Collect reviews from popular digital services, receive notifications of new ones and respond to them from a single account
Monthly analytical report on the status of your company's online presence
See BrandWizard in action
Learn how BrandWizard supports local visibility, consistency, and customer trust
See how businesses manage listings, reviews, and content across locations
Walk through the BrandWizard platform and its core feature
See how your brand appears locally!
Get a demo ✨